"Paul has two teenage sons and likes to keep fit and raise money for good causes by participating in triathlons, marathons and other endurance events. In 2013, Paul was appointed as CEO of TSB Bank plc and led the launch of the new bank, and its separation from Lloyds Banking Group and listing on the London Stock Exchange. In 2011, Paul was appointed CEO of the Verde programme through which he led the development and establishment of the new TSB within Lloyds Banking Group. Currently, he Chairs Fairer Finance’s Consumer Advisory Board, is a non-executive Director at the consumer lending business Oplo. "In 2010, Paul joined Lloyds Banking Group where he took up the role of Managing Director of Consumer Banking and Payments. TSB was the subject of a £1.7bn acquisition by the Spanish bank Sabadell in mid-2015. Paul Pesters TSB tribulations show that the old banks must put tech gurus at the top if they want to have any customers left in 30 years time, says ADRIAN LOWERY By Adrian Lowery for Thisismoney. "Paul joined Santander UK in 2008 where he led the acquisition of Bradford & Bingley and the subsequent integration of Abbey, Alliance & Leicester and Bradford & Bingley to create a single UK business. Having established the business in the UK, Australia and South Africa, Paul moved to Lloyds TSB as the Managing Director of Consumer Banking in 2005. Paul took-up his first senior executive role as the Group CEO at Virgin Money in 2000. Mr Pester, who left TSB following a catastrophic IT meltdown in 2018 which locked 1.9m customers out of their accounts, has resurfaced at the Blackpool-based loans business, which targets those. "After receiving his degree from Manchester University and a doctorate from Oxford University, Paul spent 10 years in management consultancy – the majority of which was at McKinsey & Company. During a bruising evidence session before the Treasury select committee, TSB chief executive Paul Pester and the bank’s chairman, Richard Meddings, said they had received 40000 complaints about the outage but did not know exactly how many of the bank’s 1.9 million online customers had been affected. "Having spent six years working for Sir Richard Branson as the Group CEO at Virgin Money and five years working for António Horta-Osório, first at Santander UK and then at Lloyds Banking Group, Paul brings a unique mix of skills to his role as CEO of the new TSB.
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